JWS Bespoke

I had an outstanding experience at JWS Bespoke. Sunita was incredibly knowledgeable and experienced, making the entire suit fitting and buying process a breeze. She took the time to understand exactly what I wanted and ensured everything was perfect. The quality of the suit is amazing—attention to detail, fine craftsmanship, and a perfect fit. I couldn't be happier with the service and the final product. Highly recommend JWS Bespoke for anyone looking for top-notch suit!

A flawed process, bad customer service, and inferior product. I have bought suits all over the city. From Strellson, to Tom's, to Harry Rosen and small boutiques. This is not the place you want to shop. I purchased 4 suits and 6 shirts. I've never had such a bad product or customer experience. They have a process where they measure you, send it off to China and cross their fingers. They were not ready on the date they said they would be. When it was ready, they refuse to stand by the product when the fit isn't correct. I had the suits come back with different lengths of pants. They decided not to put a cuff on one where I had requested it. Each of the croches were way too high. They did not call me when they said they would to respond to the issues. Finally they responded via text, and tried to charge me for fixing what they couldn't get correct the first time. This is just not suits should be made. Some things have been done for hundreds of years, a certain way, for good reason. The fact is, with suits, you need a tailor on site to adjust the suit as it is on you to see how it fits. They do NOT have an on site tailor. Once your order is made, it is what it is, regardless of how it fits. Aside from this the quality is highly questionable with cheap materials and craftsmanship. I already had a button fall off. Buyer beware.

We had the pleasure of working with Sunita for a custom-made suit, and I couldn't be happier with the entire experience. From the initial consultation to the final fitting, Sunita's professionalism, attention to detail, and expertise made the process smooth and enjoyable. She took the time to understand our preferences and delivered a suit that fits perfectly and looks amazing. I highly recommend Sunita for anyone looking for high-quality tailoring and personalized service. Truly an outstanding experience!

I had an excellent experience at this store! Their custom suits fit perfectly, with a great selection of fabrics to choose from. One of the suits I ordered didn’t feel quite right in terms of the fabric, so I addressed the issue with the store owner, who promptly placed a new order for me. The after-sales service was outstanding! I’ll definitely be ordering more suits from them in the future!

So happy I stumbled upon this beautiful, bespoke shop in Toronto. Basim was lovely and helped me pick a few items for my husband. Will be back for sure! If you are looking for quality, unique men’s clothing, this is the place to go!