Retreat Skin & Body Clinic

I cannot recommend Fozia enough! She is truly amazing at what she does. I recently got Botox and lip fillers done by her, and the results are beyond what I imagined. She made me feel so comfortable, took the time to explain everything, and really listened to what I wanted. My lips look beautifully natural and plump, and the Botox gave me a refreshed, smooth look without being overdone. Her attention to detail and gentle touch made the whole experience easy and pain-free. Fozia is kind, professional, and incredibly talented — I’ll definitely be back!

Worst service I ever had for facial treatments. 1) My appointment was 1 pm, without asking they moved my appointment to 1:15pm, ok understood. 2) When I went there 1:17 pm, I was outside the salon and they called saying “please feel to have a coffee for you, as we are running 10mins late. I said ok.” Then I kept on waiting and they let me in at 2pm. Wowwww!!! 1 hour late… 3) When I entered, I told her that we are 1 hour late, she replied “I don’t have any holds on that”. I mean whattt?? What time of customer service is this? Then why you guys book appointments and if you are running 1 hour late you should inform prior. 4) I also informed her, I have my another salon appointment after this and if I will reach there late, I will be charged $50 for and that’s what happened. I paid $50 to another salon for late charged due to their mismanagement. Now who will compensate?? 5) As I entered, I asked her how much long is the treatment for she said 60-70 mins. And that’s what they said when I booked my appointment on phone. She started my facial at 2:05 pm and guess what, 2:45 pm my facial was done. So she din’t even complete or give enough time for the whole treatment. 6) And the worst part. In middle of my facial she asked me saying -just to inform you, if you would like to get mask and LED lights then its $24 additional. I have been doing hydra facial since many years. I know, this treatment have clay mask, and LED light treatment included in it. So meaning she charged me full and didn’t give full service and so the facial got completed 20mins before time. 7) She didn’t even did proper facial and clean up to remove whitehead and back heads. I absolutely see no difference in my skin. 8) Overall not happy with the service. No customer service, no ethics, definitely not at all good facial experience. Thank you for nothing.

Fasia is a very kind and knowledgeable nurse who studies her craft abroad to bring the best product to delivery results to her clients. She is patient, kind, and explains what to expect. Having read other reviews that were a one star, I’d hazard to say she is being trolled because she is a skillful tech to be reckoned with. Thank you, Fasia for fixing a previous injectors oops, and offering new procedures not available at many clinics. Whether you’re in the market to try a skin and or body retreat to enhance your potential, or want to try out an injector who has a unique approach. I highly recommend.

I initially chose this business because of the many positive reviews and an overall smooth consultation process (even though they were late to the consultation). Unfortunately, my experience quickly took a turn for the worse due to their unprofessional and dismissive customer service. I reached out with reasonable inquiries regarding the treatment plan, scheduling, and payment options, as this information wasn’t readily available online. Rather than appreciating a potential customer doing their due diligence, they abruptly decided to terminate our relationship. One of the main reasons I chose this business was their advertised Boxing Day and Black Friday deals. I was assured I’d receive the discount as long as payment was made before the New Year. However, on the morning of December 31st, I was informed that I could no longer make the purchase—simply because I had asked for clarification and a summary of the terms before committing to a credit card payment over the phone. I believe I was asking the right questions, and this clearly scared them. The fact that they chose not to continue doing business with me after my inquiries feels suspicious. For example, had I proceeded without full clarity, there could have been a risk of overpayment or other issues. I also noticed another review mentioning they were overcharged, and the team was not receptive when this was questioned. In hindsight, I’m relieved this didn’t go through, as I may have been caught in something I didn’t agree to. It is entirely reasonable to ask for reassurance when making a significant payment upfront. Unfortunately, their lack of professionalism and transparency left me without a backup plan, unable to take advantage of other deals before the New Year. Now I’m back to square one, facing full prices. This experience has been both frustrating and disappointing. If you value professionalism, transparency, and reliability, I strongly recommend looking elsewhere.

I had a double chin with mono thread lift and 2nd visit for Morpheus at Retreat Skin Clinic, and the results are amazing! The procedure was quick and comfortable, and I noticed a clear improvement in my jawline within weeks. The clinic is professional and welcoming— fozia did mind blowing job. highly recommend for anyone looking to enhance their profile! 🎉