Grand Sirenis Punta Cana Resort

Loved the place, I suffered an injury before my trip and was in a wheelchair for most of my stay. Staff was very accommodating and helpful. Most of the resort is very accessible, with even a beach wheelchair. Food was good to great, looking at other reviews, it depends on own taste. Personally, I loved the choice of the buffet and the à la carte restaurants. For us, the preferred to the least favorite of the ones we tried: Cinecitta , El Rancho, Ikebana, Raw. All of which had great quality of food and great service. The room was not fully accessible, but located within reasonable distance for all resort locations. The room worked for me regardless. We are a family of 5 and all could sleep comfortably in the room. The room cleaning was good, but on one occasion we had to contact the concierge 3 times to get our toilet unclogged. Staff was helpful and friendly throughout our stay, although sometimes they had trouble understanding French or English, but we managed to have the service we needed and they all put great efforts into ensuring they understood what we were looking for. Overall great experience.

We visited Grand Sirenis Punta Cana in early April 2025. The room we stayed at was clean and was cleaned very thoroughly daily while we were there. The room was spacious with a balcony overlooking tall coconut trees and neatly kept garden area. The service at the buffet was excellent and the buffet had a wide variety of cold, hot, freshly prepared food items. A wide selection of restaurants for dinner and the entertainment shows every night were amazing. As relaxing as everything was, the spa experience was amazing. I want to give special credit to Arisela for the massage at the wellness centre/spa.

I came here 15 years ago with my family and it was so much better than I remembered. The service was great, rooms were good, and very friendly staff. My favourite by far was Yonathan the bartender in The Plaza. He was so accommodating and actually made my family and I feel so welcome and comfortable. He makes amazing drinks, I truly look forward to ending my night with Yonathan! He was the what part of the trip, other than the beach.

Outstanding Service from F&B Manager Sergio Alexander! We had the pleasure of meeting Sergio Alexander, the Food & Beverage Manager, during our recent stay—and he truly elevated our entire experience. From the moment we arrived, Sergio impressed us with his warm hospitality, attention to detail, and genuine passion for guest satisfaction. Whether it was recommending the perfect wine pairing, checking in during meals to ensure everything was just right, or going out of his way to accommodate special requests, Sergio consistently went above and beyond. It’s rare to find someone so dedicated and attentive in a leadership role. He clearly leads his team by example, and it shows in the smooth service and welcoming atmosphere throughout the dining areas. A heartfelt thank you to Sergio Alexander for making our stay extra special. He is a true asset to the resort and deserves the highest praise!

Great animation team, especially super sonic! So much to do.. plenty to keep you entertained all day. Loved Yoga & great choice with food. Loved this resort.. staff are amazing, so friendly & fun. Would definitely recommend!