Grand Sirenis Punta Cana Resort

The animation team was very good :) everything went well, the destination is perfect, the area of the whole hotel is huge, so you’ve got plenty of space to walk around. The amount of bars and restaurants is amazing, there’s something on nearly every corner. The sea is clean, coast with the softest sand I’ve ever walked on. Perfect holidays. Definitely would recommend and come back again. Child friendly, programme is full of family activities.

Best time with my friends and family! Service was always there when we needed them. Hotel has a beautiful property with great scenery and a by far beautiful beach! (With no seaweed!) Staff is so kind . Food is amazing. And cleaning is great! Best trip with friends and family!

The facilities are good but the service is generally poor. I’d attribute that to poor management. Today it is 730 pm and our room is not made up. Took 2 hours to get fresh towels. Called housekeeping several time over the 2 hours and kept hearing that they are on their way with the towels. Had to go to the front desk and wait there to get any service. Spoke to the front desk and their manager Pauline, the apologies seemed forced and insincere. An exception were Kennedy and Gregory at breakfast and Rosa at the pool lunch buffet whose service was very good. There is always a shortage of cutlery at the buffet restaurants. The acrobatic and magic shows was amazing. Lots of entertainment through out the day. The water slides were amazing too. Thank you Noel. Beach and pool were great.

Super Sonic was amazing during the activities! We played horseshoes and he made it really fun. He was kind and very communicative. We also saw him in a show and he was great. He is a great member of the Sirenis Activities and Show teams. He thoroughly made our morning enjoyable!!!

The food was horrible. Place was super cleans tho. The service sucked felt i like a could of got better service from the drug dealers at the airport hand out cards. Definitely not a couple resort, 100% for kids. They run out of plates at the buffet. Get to breakfast early. They should not have hand scooped ice cream kids are so Disgusting putting their hands in the ice cream. The gym was super nice and the water park. They need better music. The one buffet smelled so bad we had to leave. Wings from the truck are good.